Messages from our guests
Vicky and Alan Boylan
We had our wedding day at the Italian Villa 3 days ago and it was amazing!!! All the staff we dealt with leading up to our wedding and during the wedding itself were fantastic. we had so many compliments from our guests about the venue, the staff and the food. we believe one of our guests even sent their compliments to the chef for the food, it was that good. Cait and Allana were really good at sorting the booking and getting all the details needed. on the day nicky was amazing, her personality was calming and always seemed to have everything under control during the day. the girl in charge of the evening, also seemed to have everything under control. nothing was too much trouble for either of them or any of the staff. I wouldn’t hesitate in recommending the venue to other people, and even hosting another event there ourselves in the future. we want to say a massive thank you to everyone from both Jade and myself.
Mr & Mrs Underhill
Now that the confetti has settled I feel I must write to express my overwhelming gratitude and appreciation at the amazing way you and your whole team have made the dreams of very many people a living reality. Planning and organizing a wedding is a hugely stressful operation for all those involved, yet you kindness, professionalism and attention to detail allowed us all to relax knowing that we were in the hands of people who wake up from their dreams and come to work and make the dreams of other come true.
Nikki who ran our day was truly amazing and allowed me as father of the bride to relax knowing we were in the caring and supportive hands of someone who was as invested in our day as we were, she was truly amazing and made sure we wanted for nothing, I could go on all day about how wonderful you all have been but I`m sure you have other wonderful days to help plan, the greatest thanks I can give you is to leave you with the knowledge that you helped make all our dreams come true and have been part of setting two wonderful young people off on a long life of love and happiness.
Just a quick email as we wanted to get in touch to let you know how pleased we were with our wedding day.
From the outset you have been friendly and approachable, flexible and adaptable to help us create the perfect wedding day, Nicky did a fantastic job of making sure the day run smoothly, getting guests where they needed to be and discussing the arrangements with myself and Mike where required. She gave us support and attention to make sure we had an extremely special wedding day, we are extremely thankful to for her dedication and going above and beyond for us. Matt did a great job of starting our evening reception, as with the day there were no hiccups and the bar staff were polite and friendly throughout.
I think every guest has commented on how lovely the day was, how smoothly it went and how relaxed the atmosphere was. The venue was even better than we had imagined – it truly is the perfect wedding venue and the gardens, although in March looked fantastic. The food and table service was impeccable, our menu choices were lovely and the quality was outstanding.
The team at Beales Gourmet has given us a truly beautiful wedding day and hundreds of happy memories we will never forget.
Thank you so much.
Kind RegardsMr & Mrs Hart
You know you’re in safe hands with Beales Gourmet & The Italian Villa who helped deliver a seamless event in aid of Lewis-Manning Hospice to the highest quality standard. Our guests were wowed with the venue and the food, and our events staff loved their team’s helpful input and can-do attitude. Working with such experienced professionals brings reassurance and invaluable peace of mind.Nasreen El-Mariesh
We just wanted to drop an email to thank all of the team for an amazing day.
The villa looked incredible and everything ran without a hitch. All of our guests commented on how wonderful the food was (I particularly enjoyed it after my 6 month diet!!) and how accommodating all of the team were.
We can not sing any higher praise for Nicky – not only was she super organised and professional she was an absolute please to have at the day and we knew we were in safe hands! Nothing was too much trouble. I assure you this was a sentiment shared by all of the wedding party as her skills and lovely personality stood out. We can not thank her enough.
From start to finish, planning our wedding with yourselves has been seamless – noting has been too much trouble and everyone is so informed.
So again, thank you so much for all your help. We truly had a wonderful day that would not have been possible without the stunning venue and your wonderful team.
Mr & Mrs FleckEmma & Steve Fleck
I just wanted to say a massive thank you to the team at the Italian Villa that made my wedding in November so incredibly amazing. It truly was the fairy-tale wedding I imagine, only better. That couldn’t have been achieved without the hard work and dedication of the Villa’s team.
First I would like to thank Laura, who made the planning and organising of my wedding stress-free, well as stress-free as wedding planning can be. Laura was so helpful at every stage and always got back to me promptly.
I would also like to thank Nicky, who did our taster menu. Nicky was so lovely and helped us iron out the last few details. She also gave a few good ideas that we used on our big day.
Drew and Simon were a day and night manager and they were absolutely incredibly!! To both of you, I cannot thank you enough. I felt like royally on my wedding day, we both did. My champagne flute never seemed to be empty. No matter how much I drank. Simon- Ricky said Thank you for the bar service.
The set-up in all 3 rooms was prefect, but the Medici took my breath away. To finally see the room I had planned in my head for a year and a half was unforgettable.
The food was prefect, everyone raved about it. The breakfast and the BBQ. I really want to eat it all again. Please let me know, if you do decide to bring past couples back for an event as me and Ricky will be first in line.
Not only did I and Ricky feel like royally, our guest did too. They could not fault anything. They wanted for nothing and that was down to Drew and Simon, so again thank you. That’s a pretty amazing thing to do.
I’m kind of sad it’s all over, as I wish I could do it all again in the Villa. If you do, do any event for past couples, please let me know.
I would sing praise about the Villa and all team for the roof top. It goes without saying that I will recommend the Villa highly to anyone that it looking for the prefect day or event.
Chelsea & Ricky
We got married 23rd December 2016 and The Italian Villa absolutely made our day! From the planning to the actual wedding day, the whole team were amazing and made sure that we had nothing to worry about. They had everything under control whilst ensuring we were happy, which we definitely were! We would 100% recommend this venue and can’t thank the team enough for helping us have the best day of our lives, many thanks, The Hopkins xxMr & Mrs Hopkins
Dear Tony, Laura and team,
I just wanted to say a huge ‘thank you’ for an absolutely amazing evening on Friday.
The venue is beautiful and was perfect for our event; the food was delicious and superbly presented; the team were lovely and ensured that the whole evening went like clockwork – nothing was too much bother for them.
We raised just over £3000 for the Poole & District Children’s Cancer Charity which I know they will be grateful for and we couldn’t have achieved this without you providing a fabulous package 🙂
Thank you again!Sam
We had our wedding at the Italian villa at the end of October. We had the most perfect day we could have imagined.
From booking our date we received prompt and helpful responses from the team and Laura was exceptional in her manner and friendly attitude. Every time we spoke her responses felt personal and honest. On the day, the two events managers we had were able to work flexibly to our agreements and ensured everything ran on time without us having to worry about that side of things.
The catering at Beales Gourmet was incredible (I’d highly recommend the new forest mushrooms). Many of our guests complimented the food. The venue itself is very elegant and pretty, and with the addition of our flowers and decorations looked simply stunning. The venue also has some great grounds for beautiful photos and it’s a short drive from the sandbanks beaches.
I’ve rated the venue 5* because there was nothing we could fault, inpeccibly efficient and beautifully presented. We had the perfect day, thank you!Mr & Mrs Turner
We just wanted to thank your team for everything.
You made our wedding super easy and we’ve never received customer service as good as last weekend!
All of our guests loved the venue and the food and service was perfect. We couldn’t be happier with how the day went.
We wanted to especially thank Drew and Simon who were fantastic.
Drew – you had everything under control and were a complete pro. You put us at ease and we didnt have to worry about a thing. Simon – you really went the extra mile for us and took care of us all night. You put up with our drunk family members and managed our tab perfectly. We had such a great night and a lot of that was down to you. Thank you!
Thank you so much for helping us plan and deliver our perfect day. We had so much fun!
Annie & Craig WesterbyAnnie & Craig Westerby
To all the team at the Italian Villa
Raj and I would like to say a massive thank you for our wedding on Saturday. We had the best day of our lives! The venue is just stunning and the food was excellent. We have received such wonderful feedback from everyone, particularly about the beautiful gardens. Ebony and Drew deserve a special mention. They were so helpful and calm. Nothing was too much trouble. There were so many little touches that made our day run so smoothly. I wouldn’t change anything about the day – it was perfect! Also the planning was made so stress-free by Laura. Anything we requested was arranged! Thank you so much!
If only we could repeat the day all over again! One day I hope we will celebrate an significant anniversary here (so please still be open in 25-50 years time!!!)
Thank you again,
Mr and Mrs Logan
To the team at the Italian Villa
Leith and I were married here on 7th May 2016 and can’t speak highly enough of the service we received both leading up to the wedding and on the day. Laura you were always available to answer any question we had and Drew, you ensured everything went perfectly on the day.
So thank you for making our day so special, it was truly the happiest and most magical day of our lives and a fantastic start to our marriage.
With warm wishes,
Shehla & Leith
Mr & Mrs Brown
Lewis & I had our wedding day here on 3.4.2016. From arrival to the end of the day the staff were attentive, the food was delicious and we can honestly say it was just magical.
We can see why they are an award winning venue so thank you to all the team who were just fantastic.
Every question we had was answered and everything we wanted was granted.
We would highly recommend this beautiful venue to anyone wanting the fairytale.
We will be sending photos when we have them back.
Thank you to all involved.
Kind regards from a very happy Mr& Mrs Pearse
Well! … What can I say to you?!
We all just had the very best time with you at the Italian Villa on Friday evening- I would say the best EIMS Christmas Party in my 12 years of organising them!… and we have enjoyed some great past events!
A Huge and mega THANKS to Ebony and her team, who just was simply the best! She made the whole evening look an effortless operation and always with a smile!
I appreciate a lot of hard work goes into the evening- it really was just, simply, excellent! Great team work all round ! and Laura, you were a pleasure to work with!
Please make sure all my comments are passed on to all the team!
Wishing you all A very Merry Christmas and wonderful business in 2016.
With sincere thanks and appreciation,Julie Davis
Just a quick note to say a big thank you from Katie, Dean, myself and my husband for Saturday and the hard work you and your staff put in to make the wedding perfect. It was truly a day to remember and we really appreciate the effort from everyone involved. You made everything so easy and the running so smooth it was great.
All our guests commented on how lovely the venue was, we have even had people message to say how beautiful it all looked and where was it. We would have no hesitation at all in recommending you!
We regularly hold our Christmas events at the Italian Villa. There is a reason for that. We haven’t found anywhere that puts so much in to making our events extra special for our staff. The food by Beales Gourmet is exquisite. We always have staff leaving with a smile on their face and can’t recommend you highly enough. Thank you.Lee Taylor
We just wanted to thank everyone at The Italian Villa. You were all amazing on the day and this really helped with the smooth running of the day. We truly are thankful. Can you please ensure our thanks are passed onto all of the staff.
Thanks again for all your help on making our special day perfect.
All our love Mr and Mrs Jenkins x x xMr & Mrs Jenkins
We had the most perfect day and absolutely loved every moment of our day!
Thank you so much to all the staff who were part of making our day so brilliant, particularly to yourself, Megan and the guys running the bar downstairs in the evening! You were all fantastic and made our whole wedding from start to finish so fun and relaxed!
It was truly the best day ever!
Thank you so much for everything you have done!
Lots of love
Emily & Ollie
Richie and I would like to say a huge thank you to all the incredible staff at The Italian Villa. Words cannot describe just how amazing our day was, everything was absolutely perfect. All of the staff were brilliant on the day and Ebony was very organised. In particular we would like to say a special thank you to Laura, Laura was so helpful from start to finish and was always at the other end of an email to answer all my questions promptly during the preparation for our big day. All of our guests were completely blown away by the venue and in particular the food. We could not of asked for a better wedding day so thank you 💕Mr & Mrs Flahive
I just wanted to send you an e-mail thanking you for the reception for my daughter’s wedding on Saturday 3.10.2015 – an amazing venue, the most helpful, attentive staff – incredible food, nothing was too much trouble – a truly unforgettable day! Thank you all again for a wonderful experience. Mrs. Lesley Flett (mother of the bride) Wedding at The Italian Villa, 05/10/2015
Hey Laura, Thank you so much to you and your team for the incredible service and we are truley grateful for making our wedding day the best day ever!!! Everyone commented on how amazing you guys were and the food was out of this world!!!! Thank you again so much!!!! I’ll speak to you soon. Marie xx Wedding at The Italian Villa, 02/10/2015
It is a joy working with Beales Gourmet. They have a great understanding of what we need to create a high class experience and from planning to delivery their staff are fantastic to work with. The Italian Villa, which is such an oasis of beauty and calm right in the centre of the conurbation, was the perfect venue for us to hold our Black Tie dinner.Dougie Scarfe
On behalf of us all at the BSO, we cannot thank Tony Beales and his wonderful team enough for their fantastic support in organising our Black Tie Gala Evening at The Italian Villa. It is rare to work with a team who is prepared to support on each and every aspect of the event – however big or small. The team at Beales achieved this proudly. The evening will be remembered as a truly memorable and special experience for our most valued supporters, special guests and musicians. Beales Gourmet and The Italian Villa were the perfect hosts. We look forward to working with the team again in the near future.Hannah Gibson
Black Tie Dinner, 29/09/2015
Hi Cait, Thank you for your lovely email sent whilst we were away on honeymoon, it was much appreciated. Our honeymoon in Lake Garda has given us very happy memories together with the wonderful wedding at The Italian Villa. We are very grateful and appreciative to you and the team for all you did to make it flow so smoothly, enabling us to focus on us having such a lovely experience. We are looking forward to getting our official photo’s and will gladly send one or two through for you to use on your wedding website. Many thanks and kind regards, Jo and Malcolm Wedding at The Italian Villa, 22/09/2015
Hi Laura Ben and I just wanted to take this opportunity to say a massive thank you for all that you and your team have done for us! You are all individually great! Thank Ebony also for all her organisation on the day it ran so smoothly because of her! Our day was perfect and it was all because of all of you creating such a special day! You are such an asset to your team and are so great at what you do! Thank you again Love Lauren and Ben x Wedding at The Italian Villa, 22/09/2015
Hi Cait, I just wanted to say another massive thank you to yourself and all the staff that were involved in our wedding on Sunday they were all fabulous!! I especially want to mention Megan who done a brilliant job making sure that everything ran smoothly in the day and was so so helpful. I would also like to say Simon from the waiting staff was amazing!! The guests absolutely loved him. He was so attentive and always on hand with anything we wanted especially the bubbles!! Chris who dealt the evening reception was also brilliant and again always on hand and very attentive. The food was outstanding and I can honestly say I have never heard so many compliments on wedding food…just wish I didn’t lose my appetite and ate more! I would also like to express my thanks to you again Cait, for always getting back to my email queries so quickly and being so amazing in the lead up!! You guys really are the best and exceeded all my expectations and turned my dream wedding into a reality. I have attached one photo on here and will send the rest on separate emails due to their size that I received from our photographer…when I receive the rest in a few weeks I will forward a few more on. Thank you again to you and all the staff at the Italian Villa!!! xxx Helen Lovejoy Wedding at The Italian Villa, 27/08/2015
Hi Laura, We just wanted to drop you a final email to say a great big “THANK YOU”!!!!!! Right from the very start of our wedding process yourself and other members of the team have been absolutely amazing!! No request was too big or small and you made us feel like ours was the only wedding that you were dealing with! We were impressed by how professional, yet friendly, accessible and personable you all are… The day itself was faultless! Ebony was fantastic from the minute we arrived and along with the waiting and bar staff was incredibly slick and efficient. Pete also asked that we give a special thanks to Chris as he felt he was particularly attentive towards him throughout the evening!! All of our guests had a great time and kept talking about how gorgeous the grounds were and how delicious the food was, especially the evening food and how it was served. The popcorn machine was a big hit too!! So thanks once again from two very,very,very happy clients! Karen & Pete Burton Wedding at The Italian Villa, 27/08/2015
Hi Laura Oh bless you all, thank you so much. You and the team made our wedding day a dream come true and I can’t thank you enough. I honestly felt like a princess in my dress and Scott wasn’t expecting it at all! He loved it though! I didn’t want to take it off!!!! 🙂 We are just on honeymoon/ first family holiday in Tenerife at the moment. We are having such a great time and the weather is perfect. Emmy is being good as gold bless her. I will bring the weather back if I can. Just a huge thank you again!! Take care xxx Charlotte Gardner Wedding at The Italian Villa, 03/08/2015
Hi Laura Myself and Ian can not thank you and all the team for making our day a truly memorable day. Everything was perfect, the glass of water on arrival when my mouth was dry with nerves to Chris and the evening team following around with chilled bubbly. We could not of wished for better! It was the best day of our lives and we are so grateful to you all! We are sunning ourselves for the next two weeks but on return will be sure to leave glowing feedback and will forward you the pro pictures when we receive them A heartfelt thanks again Love Siobhan and Ian Wedding at The Italian Villa, 03/08/2015
Hello Laura Just wanted to send you a quick email to say a huge thank you for your help with making our wedding day so special. We really did have the best day ever, everything was perfect from the staff, food, setting and of course the amazing sunny weather!! Your staff were fantastic, a special mention of yourself, Ebony, Chris and I think it was Simon and another guy who were running the bar downstairs were great and everyone loved them! Please let me know where to write official feedback. Two friends have already asked about the Italian Villa for their wedding venue too! I will send a few more pictures for you, there’s a lot. Laura please keep in touch, you’re so lovely and make planning our wedding truly enjoyable. Best wishes Charlotte and Scott Gardner 🙂 xx Wedding at The Italian Villa, 28/07/2015
We had our perfect wedding day here on June 28th 2015. From the get go the staff were brilliant, helping with every question we had on the lead up to our special day. On the day the staff were amazing, the food was beautiful and the venue was set to just how we wanted it. I couldn’t rate our day more highly or thank everyone enough for their time in making our day so special. A massive thank you to all the staff for everything! From Mr and Mrs Torah Wedding at The Italian Villa, 13/07/2015
We had our wedding day here in June 2015 and it was more than anything we could have ever wished for… The venue was perfect for our requirements, we wanted the ceremony, wedding breakfast and reception all in one place which is exactly what this unusual venue can offer! The day ran without a hitch, expertly managed by Matt and the events staff. Everything flowed extremely well and we never felt hurried or stressed for a second, anything we needed or wanted to change on the day was never a problem and the team couldn’t do enough to help us and our guests. The food was exquisite! We had a magician, casino tables, photo-booth, band and DJ, all of which the venue can accommodate. Our guests are still raving about the day now and we haven’t stopped smiling since! THANKYOU Italian Villa!! From Mr & Mrs Baudry! Wedding at The Italian Villa, 08/07/2015
Hi Cait, Thank you so much for all your hard work in helping us prepare our special day we really did have an amazing time and the venue was absolutely stunning. Please can you thank Ebony for reading my mums speech for her there were a lot of tears and she read it perfect!! Thanks Again, Nicole xx Wedding at The Italian Villa, 30/06/2015
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